Privacy & Information Security Policy

Dear Visitor,

The Pier-2 Art Center Artist-in-Residence Program website (hereinafter the “Website”) values and respects your privacy. To help you understand how the Website collects, processes, uses, and protects your personal data, we have established this Privacy & Information Security Policy (hereinafter the “Policy”). Please read the following carefully.

This Policy applies to the collection, processing, and use of personal data when you use the Website (domain: www.pier2air.tw) and its related/extended services.

1. Scope

This Policy applies to personal data collected by the Website when you browse the Website or use the services provided by the Website (for example, applications, registrations, contact inquiries, feedback submissions, etc.).

This Policy does not apply to websites linked from the Website. When you access third-party websites via links on the Website, the privacy policies and data protection measures of those third parties apply, and the Website is not responsible for those practices.

2. Methods of Collecting Personal Data

Depending on the nature of the services you use, the Website may collect necessary information through the following methods:

  • Use of Specific Services: Application / Registration / Contact (if any)
    When you use a specific service on the Website (for example, submitting an application, registration, contact inquiry, or feedback) and personal data is required, the Website may request necessary information such as your name, contact phone number, email address, mailing address, and other information required to complete the application/contact process. The actual data items collected are subject to the notices and prompts provided on the relevant service pages.

    If you use a third-party service or process accessed through links on the Website, any data you provide to that third party will be handled according to that third party’s privacy policy and is not governed by this Policy. The Website does not assume joint liability for the third party’s data processing practices.
  • General Browsing
    When you browse or search the Website, the server will automatically record and retain relevant logs (LOG), which may include your device’s IP address, access time, browser type, browsing and click records, and similar information. Such information may be used for traffic statistics, system operations/maintenance, and security protection purposes.

    Unless you voluntarily provide identifiable personal information (for example, by submitting a form or sending an email), the Website cannot—and will not—directly link the above records to a specific individual.
  • Other Communications Records
    If you contact the Website by email or other means, the Website may retain the content of your message and related handling records for follow-up, response, and service improvement.

3. Use of Cookies

To provide better services, the Website may write and read cookies in your browser. A cookie is a small piece of data stored on your device by a website server, used to recognize preferences or assist with statistical analysis.

You may configure your browser to accept all cookies, notify you before cookies are stored, or reject all cookies. If you choose to reject cookies, certain functions or personalized settings may not work properly.

The Website may use cookies for purposes including:

  • Providing a better user experience and functions (e.g., retaining certain preference settings or process status).
  • Counting visitors and analyzing browsing behavior to improve website content and service quality.

4. Use of Personal Data

The Website will not sell, rent, or arbitrarily exchange your personal data with any organization or individual. Your personal data will only be used within the necessary scope in accordance with this Policy and applicable laws and regulations.

  • Specific Services: Application / Registration / Contact (if any)
    When you use a specific service on the Website and provide personal data, the Website will use your data only within the scope of the specific purpose of that service, generally limited to:
    • Identity verification
    • Administrative processing and management
    • Communication, notifications, and responses
    • Result notification or publication (if applicable)
    • Necessary statistical analysis and service improvement
    Unless required by applicable laws and regulations or with your consent, the Website will not use such data for other purposes unrelated to the original collection purpose.
  • Statistics and Analysis
    The Website may conduct internal statistical analysis or commission research based on user-provided data (if any) or server log records as a reference for service improvement. Any publicly released information or analytical reports will present aggregated statistical results only and will not provide analyses that can identify specific individuals.

5. Sharing and Disclosure of Personal Data

In principle, the Website will not arbitrarily provide your personal data to third parties. Only under the following circumstances, and in compliance with this Policy and applicable laws and regulations, may the Website share or disclose your data within the necessary scope:

  • To Provide Specific Services (e.g., outsourced systems, delivery, application/registration processing, etc.)
    When you choose to use a specific service and it is necessary to share your data with a third party to complete that service, the Website will clearly inform you before collection of the data items, purpose of use, recipient(s), and retention period, and will provide you with the option to consent. If you do not consent, you may be unable to use that specific service.
  • Service Quality Improvement, Evaluation, and Research
    To provide more accurate and higher-quality services, the Website may, under confidentiality agreements or necessary management measures, engage entrusted parties to process data or conduct comparisons (e.g., system operation/maintenance, information security protection, statistical analysis). Information disclosed externally will be presented in an anonymized/aggregated form and will not include content that can identify specific individuals.
  • Legal Requirements or Cooperation with Investigations by Competent Authorities
    When judicial authorities, competent authorities, or other legally authorized agencies request data through lawful procedures, the Website may provide assistance within the scope permitted by law.
  • Protection of the Website and Users’ Rights and Interests
    To protect the Website’s lawful rights and interests, safeguard other users’ rights, or prevent harmful situations (e.g., violations of usage rules, malicious attacks, fraud, threats to personal safety), the Website may provide relevant data within the necessary scope for handling such matters.

6. Information Security Measures

Data transmission over the internet cannot be guaranteed to be 100% secure. The Website will make reasonable efforts to maintain information security through appropriate technical and administrative measures, such as adopting encryption mechanisms (e.g., SSL/TLS), to reduce the risk of interception or tampering during transmission.

However, transmission security also depends on your network environment and device security. The Website cannot guarantee absolute security for data you send to or receive from the Website. Please remain vigilant and bear the risks associated with internet transmission.

If you voluntarily disclose identifiable personal information in public areas, others may collect and use it, which could result in advertisements or unsolicited emails. This is an inherent characteristic of public internet environments; the Website cannot control such behavior and assumes no liability for it.

7. Policy Updates

The Website may revise this Policy from time to time in response to changes in laws and regulations, service content, or technical environments. If there are significant changes, the Website will post a notice to prompt you to review the latest version.

8. Contact

If you have any questions regarding this Policy or about the collection, processing, use, or updating of personal data, please contact us via the Website’s contact/feedback mailbox.